Terms of service

Terms and Conditions

Equestra Beauty Terms and Conditions

Effective Date: July 1, 2026

Welcome to Equestra Beauty. These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing our website or purchasing products from Equestra Beauty, you agree to be bound by these Terms.

1. General Information

Equestra Beauty provides skincare and beauty products designed for equestrians and active women. Throughout these Terms, "we," "us," and "our" refer to Equestra Beauty. "You" and "your" refer to the customer or website user.

We reserve the right to update, modify, or replace any part of these Terms at any time. Changes become effective immediately upon posting to our website.

2. Eligibility

By using this website, you represent that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

3. Product Information

We strive to accurately display product descriptions, ingredients, images, pricing, and availability. However, we do not guarantee that all information is error-free, complete, or current.

Product images are for illustrative purposes only. Actual packaging, labeling, and product appearance may vary.

4. Orders

All orders are subject to acceptance and availability.

We reserve the right to:

Refuse or cancel any order.
Limit quantities purchased.
Correct pricing or product description errors.
Discontinue products without notice.

An order confirmation email does not constitute acceptance of your order. Acceptance occurs when your order is processed and shipped.

5. Pricing and Payment

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

Payment must be received before an order is processed. We accept major payment methods offered through our checkout platform.

We reserve the right to change prices at any time without prior notice.

6. Shipping

Shipping times provided are estimates only and are not guaranteed.

Once an order has been transferred to a shipping carrier, Equestra Beauty is not responsible for delays caused by weather, carrier issues, customs processing, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information. Additional shipping charges may apply if an order must be re-shipped due to incorrect information.

7. Returns and Refunds

Customer satisfaction is important to us.

Due to the nature of skincare and personal care products, opened or used products may not be eligible for return unless defective or damaged.

To request a return, customers must contact us within 30 days of delivery.

Returned items must:

Be unused and in original packaging.
Include proof of purchase.
Be approved by Equestra Beauty before shipment.

Refunds are issued to the original payment method after inspection and approval of returned merchandise.

Shipping charges are non-refundable unless the return is due to our error.

8. Allergies and Skin Sensitivities

Customers are responsible for reviewing ingredient lists before use.

We recommend performing a patch test before applying any skincare product to larger areas of the skin.

Discontinue use immediately if irritation, redness, swelling, or discomfort occurs and consult a healthcare professional if necessary.

9. Medical Disclaimer

Equestra Beauty products are cosmetic products and are not intended to diagnose, treat, cure, or prevent any disease.

Statements made on this website have not been evaluated by the U.S. Food and Drug Administration (FDA), unless specifically stated otherwise.

Information provided on this website is for educational and informational purposes only and should not be considered medical advice.

10. Intellectual Property

All website content, including but not limited to:

Logos
Product names
Images
Graphics
Videos
Text
Designs

are the property of Equestra Beauty and are protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

11. User Conduct

You agree not to:

Use the website for unlawful purposes.
Attempt to interfere with website functionality.
Submit false or misleading information.
Upload harmful software, viruses, or malicious code.

We reserve the right to terminate access to users who violate these Terms.

12. Limitation of Liability

To the fullest extent permitted by law, Equestra Beauty shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Equestra Beauty, its owners, employees, affiliates, and partners from any claims, damages, liabilities, costs, or expenses arising from your use of the website or violation of these Terms.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

15. Governing Law

These Terms shall be governed and interpreted under the laws of the State in which Equestra Beauty is headquartered, without regard to conflict-of-law principles.

Any disputes arising from these Terms shall be resolved exclusively in the courts located within that state.