Shipping policy

Shipping Policy

Equestra Beauty Shipping Policy

Effective Date: July 1, 2026

At Equestra Beauty, we are committed to processing and delivering your order as quickly and efficiently as possible.

Order Processing

Orders are typically processed and shipped within 48 hours of purchase, excluding weekends, holidays, and periods of high order volume.

Once your order has been processed and shipped, you will receive shipping confirmation and tracking information through the Shop App.

Shipping Carriers

We ship orders using trusted carriers, including:

USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx

The carrier selected for your order may vary based on package size, weight, destination, and service availability.

Shipping Destinations

At this time, Equestra Beauty ships only within the United States.

We do not currently offer international shipping.

Tracking Information

Tracking information is provided through the Shop App once your order has been processed and shipped.

Customers are encouraged to download and use the Shop App for real-time shipment updates and delivery notifications.

Delivery Times

Delivery times vary depending on the shipping method selected, carrier performance, weather conditions, and destination.

Estimated delivery dates are provided as a convenience and are not guaranteed.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping addresses at checkout.

If an incorrect or incomplete address is provided and the package is returned to Equestra Beauty, additional shipping charges may apply before the order can be re-shipped.

Lost, Stolen, or Delayed Packages

Once a package has been transferred to the shipping carrier, Equestra Beauty is not responsible for shipping delays, lost packages, or stolen packages caused by the carrier.

If your package is delayed, lost, or marked as delivered but cannot be located, we recommend contacting the carrier directly and filing a claim when applicable.

We will gladly assist customers by providing shipment details and tracking information when available.

Shipping Policy Changes

Equestra Beauty reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes become effective immediately upon posting to our website.